Could you use a fabulous blueprint for a super successful Lapsed Donor Letter? How about not just one, but two? Watch now and snag this wonderful reconnecting donor content for your own lapsed donor mailing this year!
We’re focused on the Lapsed Donors and today focus on best lapsed-letter communications to win your donors back and rebuild those wonderful relationships!
Hey! Gotta a LAPSED DONOR PLAN ready to go now? Why? Because this is a perfect time to regroup and reactivate with a plan to rebuild those relationships before it’s too late! Reach out now with these super tips!
“Trends in the economy, demographics, technology, communications, and even how we spend our leisure time, can affect the core capacities needed by every charitable nonprofit to be effective and sustainable.
It is our hope that by shining a light on nonprofit trends, those who lead charitable nonprofits, as well as those who invest in their missions, will be armed with information useful for decision making and planning for the future.”
– See more at: https://www.councilofnonprofits.org/nonprofit-sector-trends#sthash.Lot9vsos.dpuf
Storytelling Techniques for Your Fundraising Success
Nonprofit storytelling can be a powerful tool to recruit and motivate donors. Even more than shocking statistics, a story can spur donors to help because it makes the cause real and elicits empathy from potential supporters.
Allison Gauss from Classy.org had some great tips to tap into the power of storytelling.
Components of a Fundraising Story
The Character (Protagonist)
It all starts with a character. The main character gives your donors someone to identify with and care about. This is who they hope for, worry about, fear for, and cheer for. Decide who your character is and put them front and center!
Details
Details are what make your character and story more reliable. Tell your audience something concrete about your character that they will remember.
Goals
What does your character need or want? Your character’s efforts to achieve this goal is what moves your story forward.
Conflict
What is standing in your character’s way?
Villain That Stands In Way
Portray the object standing in your character’s way as a villain. It doesn’t have to be a person, it just needs to be something that your donor can help defeat.
Action
Empower your donor to be part of the story by helping the character reach a happy ending. Tell them what your organization can do with their help.
Ending
End with impact! What have you accomplished together? What progress has your character made? Make it clear that the fight isn’t over and their donation is needed to keep going.
Storytelling strategies
Allison Gauss also gives us four ways to present a story to help donors connect with your cause and move them to action.
#1 – Introduce the main character
Choose just one individual. Donors are much more likely to act when given just one individual rather than groups.
Pro Tips
• Offer details like the individual’s name, location, and personal goals (get permission!)
• Let the individual do that talking. Their story will be more impactful when your character tells it in their own words.
• Use pictures or video of the person so your supporters can put a face with a name.
#2 – Begin with a startling fact or statistic
The shock factor is a sure way to get your audience’s attention.
Pro Tips
• Think outside the box for metrics or facts that are so unexpected they demand an explanation.
• Reveal the people and places behind the headlines. Once you have your donors’ attention, give them more details about the situation on the ground.
#3 – Immerse your audience in a moment of conflict
Tell your story in a heart rendering way that makes your donor feel compelled to help.
Pro Tips
• Be descriptive, not dramatic
• Give your audience details like sights, sounds, and smells and let those evoke emotion.
• It’s not enough to convey devastation, show donors what actions you are taking and how they can help.
#4 – Make your cause a quest
Show your donors what you are planning. Show them a timeline of how you are helping. Tell your donors that with them, you are almost at the happy ending.
Pro Tips
• Use a concrete goal, whether it is a cure or a fundraising milestone, to motivate your audience.
• Explain what problems you have solved along the way that make your long-term goals possible.
A monthly giving program can really help your organization. We know that on average 40% of giving from individuals occurs in December. Wouldn’t it be great to spread some of those gifts out over the whole year? Transitioning some of your donors to monthly gifts is the perfect way to do that.
Here are some ideas for how to convince your donors to give monthly.
What to ask for:
Setting your monthly giving amount at the appropriate amount is an essential first step. Start with your average online gift amount then take 15-20% of that for your baseline. If your average online gift is $100, set a baseline recurring gift of $15/month and up from there. This is a great starting point for new donors, but for current donors who may be giving more you will want to edit your ask to be specific to their giving level.
Learn from your current monthly donors:
If you have a group of monthly donors they can give you great insight into what works and what doesn’t. Call them and ask them for their opinion and thank them for being monthly donors. Find out why they give monthly. What do they have in common? You can use these ideas to reach out to other monthly donors.
Seven groups to target:
Here are seven groups of people who are likely to be attracted to the idea of a monthly gift.
• One time donors who give less than $200 each year
• Donors who give more than three times a year
• Young supporters
• Volunteers
• Donors who have given in the past but not last year
• Event attendees
• Former board members
Questions to ask your team
Before you start your monthly giving program, ask your team these questions:
• What do we want to accomplish through monthly giving?
• What does that mean to our programs and our mission?
• What is the result of achieving our goal?
Answering these questions will help your donors understand your mission in your monthly giving program and help you to better talk to your donors about the impact and good their monthly gift will exert.
NOW is the perfect time to catch up on your Donor Calls! Donor Calls Mean Donor Loyalty and Retention, which in turn, means everything to your Non-Profit Success! Here are some summertime call tips from Joy at BlockbusterFundraising.com
“The skills of a good development director are much the same as those of a good sales manager. It is the job of an organization’s development director to inspire his or her salespersons—the volunteer solicitors—and arm them with all the tools they need to be successful.
At the same time development directors must be able to run a tight ship and bring a sense of control, perspective, and order to the process of raising money.
Good development directors are donor-driven, rather than institution-driven.
They function as the donors’ voice within the organization, bringing donor cares and concerns to staff and trustees. Yet they must remain conscious and protective of the integrity and purpose of the organization. They are in the best position to say no to a request which asks too much of the organization and undermines its mission.” Read entire blog:
Donor Segmentation for maximum fundraising results
First things first: What is segmentation?
Segmentation is the act of dividing your donors into groups based on specific criteria. It is critical that you are able to segment your donors. A donor database with CRM (customer relationship management) technology will help you do this.
So how should you segment your donors?
There are hundreds of ways you can segment your donors: by zip code, gift size, age, and even (if you’ve kept very careful data) what day of the week they have made a donation.
Here are some of the most useful methods of donor segmentation.
AFFILIATION AND INTEREST
Segment on how your donors are affiliated based on your mission, organizational structure and community involvement. Which programs and causes is this donor interested in? This will tell you what to focus on in your appeal letter to get the best results.
ENTITY TYPE
What type of entity is this donor? This type of segmentation is critical in creating a strategic plan and forecasting so you can plan for gifts coming from individuals, corporations, government and foundations.
GIVING CHANNEL
How is your donor making their gift? You want to make sure you are offering your donors the opportunity to make a gift in the manner that is most convenient for them. Know when to use mail and when to use email or social media
GIVING LEVEL
Segmenting by the annual giving level will help you know what gift amount you should be suggesting to your donor. Make sure you are ethical and courteous but you must also be careful not to insult or disrespect the donor’s ability or capacity. Remember it is imperative not to ask for too much or too little
GIVING STATUS
Another important segment to look for is giving status. An appeal to a new donor should have a different focus and message than one to a lapsed donors. Retained donors can be segmented too – ones who have increased gifts, decreased gifts, or stayed the same.
Final thoughts Segmentation gives you creative, intentional ways to engage your donors. It helps you craft your message in a way that your donor will find appealing and personalized. And we all know that the more your donor feels cared for and connected, the more likely they are to make another donation for your cause!
Do you watch Shark Tank? How do you think your best presentation would fare with Mr. Wonderful?
Learn some super successful presentation tips now! Want more?
https://www.tvinsider.com/98529/shark-tanks-kevin-oleary-gives-4-tips-on-how-to-succeed-with-the-sharks/
Is Monthly Giving on your radar in 2017? Better Be! Erica Waasdorf has written one of the only books on Monthly Giving and it’s essential, efficient, and a perfect resource for Monthly Giving best practices. We review it today, Monthly Giving, the Sleeping Giant”. . . let’s wake up the giant now!
Develop a great monthly giving program
A monthly giving program can really help your organization. We know that on average 40% of giving from individuals occurs in December. Wouldn’t it be great to spread some of those gifts out over the whole year? Transitioning some of your donors to monthly gifts is the perfect way to do that.
Here are some ideas for how to convince your donors to give monthly.
What to ask for
Setting your monthly giving amount at the appropriate amount is an essential first step. Start with your average online gift amount then take 15-20% of that for your baseline. If your average online gift is $100, set a baseline recurring gift of $15/month and up from there. This is a great starting point for new donors, but for current donors who may be giving more you will want to edit your ask to be specific to their giving level.
Learn from your current monthly donors
If you have a group of monthly donors they can give you great insight into what works and what doesn’t. Call them and ask them for their opinion and thank them for being monthly donors. Find out why they give monthly. What do they have in common? You can use these ideas to reach out to other monthly donors.
Seven groups to target
Here are seven groups of people who are likely to be attracted to the idea of a monthly gift.
One time donors who give less than $200 each year
Donors who give more than three times a year
Young supporters
Volunteers
Donors who have given in the past but not last year
Event attendees
Former board members
Questions to ask your team
Before you start your monthly giving program, ask your team these questions:
What do we want to accomplish through monthly giving?
What does that mean to our programs and our mission?
What is the result of achieving our goal?
Answering this question will help your donors understand your mission in your monthly giving program and better talk to your donors about why this is important.