We all want to grab our donor’s attention, persuade them to read our message, and inspire them to make a gift. A fantastic way to do this is by using empowering language. Statements that excite the reader or that paint a picture will do wonders to help your message stand out. Here are some examples of regular language versus empowering language
PLAIN LANGUAGEEMPOWERING LANGUAGE
Make a contribution or Donate Now!
Click here to donate or Make a difference today
Give what you can or No donation is too small
Please we need your help or Be a hero to someone in need
We can’t do it without you or Donors like you make this possible
Every dollar helps or Donate $5 now
Empowering language makes a huge difference in how your message is received. Dazzle your donors with the language you use and they’ll dazzle you with their gifts in return!
Did you know that Individual donors account for 72% of all giving? Just think of how much more you could raise if you could retain and upgrade all of your donors. The sky is the limit! It is essential that you take the necessary steps to not only keep your donors but to encourage them to give more.
How to Retain Your Donors
Your current donors are your low hanging fruit, your easiest targets. You already know they are invested in your cause and they care about your mission. However, if you don’t handle them correctly, they could very easily take their donations elsewhere. Here’s how to keep them:
APPRECIATE THEM!
Organize a call unit to make phone calls to thank them for their past donations. Mention how grateful your organization is for their support in each appeal letter. Make sure they feel special and valued.
TELL THEM HOW THEY MADE A DIFFERENCE.
What did you do with the last gift your donor sent you? Did it pay for 10 children to attend camp? Buy food for 20 families? Sharing the tremendous impact that your donor made on the lives of others will not only make them feel good about their last gift, it will make them eager to give again!
How to Upgrade Your Donors
A sure way to raise more money for your cause without even having to find more donors is to get your current donors to give more. Some donors tend to send the same check year after year, while others may jump around based on their personal situation. Here are a few ideas for getting them to upgrade:
SUGGESTED GIVING LEVELS
How will your donor ever know that you could really use $150 instead of the $100 they’ve been sending every year? Simply suggesting a higher gift amount is sure to get your donor to at least consider upgrading. As long as it is done respectfully and thoughtfully, you’ll never offend a donor by suggesting a higher gift amount.
USE SPECIFIC DATA
Use specific numbers, goals, and costs when suggesting a donor increase their gift. Tell them why you need it and what it will do. Justify your ask.
MOVES MANAGEMENT
The most important thing you can do to upgrade your donors is develop a good moves management program. Look through your donor data and chart out who you plan to upgrade and how you plan to get there. Then, of course, make sure you follow your plan!
How to Handle Downgrades
Some donors are going to downgrade. That’s life. Maybe they were hit with unexpected bills, a job change, or felt like they needed to spend more of their donation dollars somewhere else. Regarding these donors with care and respect is vital. Don’t lose these donors!
RECOGNITION
Form a recognition society based on longevity of giving. This will make your donors realize that they are still important to you. They’ll want to keep on giving to stay in the “club.”
COMMUNICATION
Keep the lines of communication open. Make sure they are still receiving information about your programs and the impact of their donation. You could even explore other methods of giving from in-kind gifts to planned giving.
As non-profit pros, we know those beloved Bequests are hugely important to our organization and provide for stable future growth. We all wonder where those bequests will come from and how to identify donors that have true interest in putting our cause in their financial plan.
As nonprofits, we know how many new donors and first time donors get away! We lose them folks, 70% never show up again! We need to welcome them with open arms immediately and turn them into interested, cared-for donors! Here are proven strategies and examples that work wonders!
Have any idea where your next bequest will come from? Know how to market Bequests? Do you think Planned Gifts are killing bequests at non-profits? All this and more now! More info here: http://www.aherncomm.com/20-questions-free-downloadable-test-re-best-practices-donor-communications/
What You Need to Know Now About Donor Communications
Here are more Donor Communication Questions you need to know the answers to! Do you know what % of US charitable income is now raised online? Do you know if Direct Mail still works? And do you know how long your appeal letter should be for best results? Watch now for these answers and more!
A blog I read and admire struck a chord with this short blog. Here are 9 Donation Page Mistakes you need to be certain you’re not making (the link to the blog is below). Today we explore Mistake #5 (Not Being Mobile Responsive) and how to fix it!
A blog I read and admire struck a chord with this short blog. Here are 9 Donation Page Mistakes you need to be certain you’re not making (the link to the blog is below). Today we explore Mistake #3 (Too Much Junk On Page) and how to fix it!
Hope you’re getting ready for super July 4th with friend, family and maybe even donors! Fun times and nice conversations build wonderful relationships and when you have a phone and glean an important piece of information you need to remember, make a NOTE! If you’re with a donor, what should you definitely take note of? Watch now for quick tips and Happy 4th!
Practice these “Sense of Urgency” tips to get your donors to take immediate action. It’s really good fundraising technique to create immediate momentum with well-crafted calls to action so put these tips to use for great fundraising success!
Time to CELELBRATE! Celebrate Your DONORS and Celebrate Donor Milestones!
Got really inspired by Donor Relations Guru’s blog, “Celebrating Donor Milestones-Reasons to Ring the Bell” and you’re gonna love these inspired ideas! And better than that, so will your donors! Celebrate with me and watch now!
