Is Your Donation Page Frustrating Your Donors? Mistake #5 Not Being Mobile Responsive

A blog I read and admire struck a chord with this short blog. Here are 9 Donation Page Mistakes you need to be certain you’re not making (the link to the blog is below). Today we explore Mistake #5 (Not Being Mobile Responsive) and how to fix it!
 
#SummerLearningSeries #BlockbusterFundraising #JoyOlsonGroup #Nonprofit #Fundraising
 

Is Your Donation Page Frustrating Your Donors? – Mistake #2 Asking For Too Much Information

A blog I read and admire struck a chord with this short blog. Here are 9 Donation Page Mistakes you need to be certain you’re not making (the link to the blog is below). Today we explore Mistake #2 (Asking For Too Much Information) and how to fix it!
#SUMMERLEARNINGSERIES

http://www.futurefundraisingnow.com/future-fundraising/2017/06/9-ways-you-might-be-chasing-donors-away-from-your-donation-pages.html

IS YOUR DONATION PAGE FRUSTRATING YOUR DONORS? Mistake #1 Hard to Find Donation Buttons


A blog I read and admire struck a chord with this short blog. Here are 9 Donation Page Mistakes you need to be certain you’re not making (the link to the blog is below). Today we explore Mistake #1 (Hard to Find Donation Buttons) and how to fix it!
http://www.futurefundraisingnow.com/future-fundraising/2017/06/9-ways-you-might-be-chasing-donors-away-from-your-donation-pages.html
#SUMMERLEARNINGSERIES

Summer Stories Predict Sunny Fundraising Results

Storytelling Techniques for Your Fundraising Success

Nonprofit storytelling can be a powerful tool to recruit and motivate donors. Even more than shocking statistics, a story can spur donors to help because it makes the cause real and elicits empathy from potential supporters.

Allison Gauss from Classy.org had some great tips to tap into the power of storytelling.

Components of a Fundraising Story

The Character (Protagonist)

It all starts with a character. The main character gives your donors someone to identify with and care about. This is who they hope for, worry about, fear for, and cheer for. Decide who your character is and put them front and center!

Details

Details are what make your character and story more reliable. Tell your audience something concrete about your character that they will remember.

Goals

What does your character need or want? Your character’s efforts to achieve this goal is what moves your story forward.

Conflict

What is standing in your character’s way?

Villain That Stands In Way

Portray the object standing in your character’s way as a villain. It doesn’t have to be a person, it just needs to be something that your donor can help defeat.

Action

Empower your donor to be part of the story by helping the character reach a happy ending. Tell them what your organization can do with their help.

Ending

End with impact! What have you accomplished together? What progress has your character made? Make it clear that the fight isn’t over and their donation is needed to keep going.

Storytelling strategies

Allison Gauss also gives us four ways to present a story to help donors connect with your cause and move them to action.

#1 – Introduce the main character

Choose just one individual. Donors are much more likely to act when given just one individual rather than groups.
Pro Tips
• Offer details like the individual’s name, location, and personal goals (get permission!)
• Let the individual do that talking. Their story will be more impactful when your character tells it in their own words.
• Use pictures or video of the person so your supporters can put a face with a name.

#2 – Begin with a startling fact or statistic

The shock factor is a sure way to get your audience’s attention.
Pro Tips
• Think outside the box for metrics or facts that are so unexpected they demand an explanation.
• Reveal the people and places behind the headlines. Once you have your donors’ attention, give them more details about the situation on the ground.

#3 – Immerse your audience in a moment of conflict

Tell your story in a heart rendering way that makes your donor feel compelled to help.

Pro Tips

• Be descriptive, not dramatic
• Give your audience details like sights, sounds, and smells and let those evoke emotion.
• It’s not enough to convey devastation, show donors what actions you are taking and how they can help.

#4 – Make your cause a quest

Show your donors what you are planning. Show them a timeline of how you are helping. Tell your donors that with them, you are almost at the happy ending.

Pro Tips
• Use a concrete goal, whether it is a cure or a fundraising milestone, to motivate your audience.
• Explain what problems you have solved along the way that make your long-term goals possible.

CONTENT IS KING!

Winning Content Ideas

Your content is the key to your successful year-end appeal. By now, you’ve gathered your stories and created your plan. Use these tips to make sure you structure your content and present it in a way that is sure to yield great results.

Four quick tips to winning content and formatting

1. Keep shorter paragraphs

Shorter paragraphs are easier for your donors to scan for details that are important to them. Longer paragraphs will cause your donors to lose focus and interest.

2. Include a P.S.

If your reader reads nothing else, they will read the P.S. Save this area for an important call to action, deadline, or quote.

3. Get your CEO to sign the letter

Your CEO is the face of your organization. His or her signature will hammer home with your donors that this is important and that they are important.

4. Find the right image

Use an image that will steal their heart and let your donors know what will happen right now if they don’t participate. Think of your picture as a place your donor can swim to to be the hero of the story.

Four more tips to perfect your year-end appeal content.

Network for Good gives us four tips from the Wild Woman’s Guide to Fundraising.

  1. Be present active and direct
  2. Spark people into action. You want to strengthen verbs with an active voice and first person pronouns. Say things like: “Go on. Pick up the pen. Write a check.” Or: “This child is hungry now. You can help her now. Please give.”
  3. Move your call to action front and center
  4. Don’t save your call to action for the end of the appeal. Instead, pepper your request throughout the letter. Offer donors several moments to think about giving. If you are sending an email appeal, be sure to link those calls to action to your donate page.
  5. Focus on the donor!   This is all about the pronoun “you.” Use it throughout the appeal. Talk about how your donors have made the world a better place with this gift. Your donor is the hero of this story. This increases the odds that they’ll click the donate button or send you a check because you acknowledged their important role in your mission.

Avoid these three common formatting mistakes

Be sure you present your content in a way your donors can read it easily and take action.
1. Long unbroken paragraphs
2. Tiny font or hard to read fonts
3. Tight spacing between lines of text.

Six tips for how to grab your donor’s attention and make your case.

1. Increase your font size and don’t use any long paragraphs.
2. Turn a long paragraph into a bulleted list.
3. Spotlight key ideas or messages with a bold font or yellow highlighting.
4. Feature a quote in larger text from a person the donor is helping.
5. Use readable fonts for the body of your letter.
6. Make sure you include the P.S.

As you write your appeal, ask yourself: How does this look right now and is there anything I can do to make this easier for the donor to read and act on. The more you can improve, the greater results you will see for your cause!

Monthly Giving Rules

Is Monthly Giving on your radar in 2017? Better Be! Erica Waasdorf has written one of the only books on Monthly Giving and it’s essential, efficient, and a perfect resource for Monthly Giving best practices. We review it today, Monthly Giving, the Sleeping Giant”. . . let’s wake up the giant now!

 

Develop a great monthly giving program

A monthly giving program can really help your organization. We know that on average 40% of giving from individuals occurs in December. Wouldn’t it be great to spread some of those gifts out over the whole year? Transitioning some of your donors to monthly gifts is the perfect way to do that.

Here are some ideas for how to convince your donors to give monthly.

What to ask for

Setting your monthly giving amount at the appropriate amount is an essential first step. Start with your average online gift amount then take 15-20% of that for your baseline. If your average online gift is $100, set a baseline recurring gift of $15/month and up from there. This is a great starting point for new donors, but for current donors who may be giving more you will want to edit your ask to be specific to their giving level.

Learn from your current monthly donors

If you have a group of monthly donors they can give you great insight into what works and what doesn’t. Call them and ask them for their opinion and thank them for being monthly donors. Find out why they give monthly. What do they have in common? You can use these ideas to reach out to other monthly donors.

Seven groups to target

Here are seven groups of people who are likely to be attracted to the idea of a monthly gift.

  • One time donors who give less than $200 each year
  • Donors who give more than three times a year
  • Young supporters
  • Volunteers
  • Donors who have given in the past but not last year
  • Event attendees
  • Former board members

Questions to ask your team

Before you start your monthly giving program, ask your team these questions:

  • What do we want to accomplish through monthly giving?
  • What does that mean to our programs and our mission?
  • What is the result of achieving our goal?

Answering this question will help your donors understand your mission in your monthly giving program and better talk to your donors about why this is important.

Donor Journey to Increased Retention Rate and Lifetime Loyalty

The Donor Journey begins with that first donation!

Did you know that Individual donors account for 72% of all giving? Just think of how much more you could raise if you could retain and upgrade all of your donors. The sky is the limit! It is essential that you take the necessary steps to not only keep your donors but to encourage them to give more.

Retain Your Donors

Your current donors are your low-hanging fruit, your easiest targets. You already know they are invested in your cause and they care about your mission. However, if you don’t handle them correctly, they could very easily take their donations elsewhere. Here’s how to keep them:

  • APPRECIATE THEM!
  • Organize a call unit to make phone calls to thank them for their past donations. Mention how grateful your organization is for their support in each appeal letter. Make sure they feel special and valued.
  • TELL THEM HOW THEY MADE A DIFFERENCE.
  • What did you do with the last gift your donor sent you? Did it pay for 10 children to attend camp? Buy food for 20 families? Sharing the tremendous impact that your donor made on the lives of others will not only make them feel good about their last gift, it will make them eager to give again!
  • Click For Detailed Retention Steps from Capital Business Solutions!

UPGRADE YOUR DONORS

A sure way to raise more money for your cause without even having to find more donors is to get your current donors to give more. Some donors tend to send the same check year after year, while others may jump around based on their personal situation. Here are a few ideas for getting them to upgrade:

  • SUGGESTED GIVING LEVELS
  • How will your donor ever know that you could really use $150 instead of the $100 they’ve been sending every year? Simply suggesting a higher gift amount is sure to get your donor to at least consider upgrading. As long as it is done respectfully and thoughtfully, you’ll never offend a donor by suggesting a higher gift amount.
  • USE SPECIFIC DATA
  • Use specific numbers, goals, and costs when suggesting a donor increase their gift. Tell them why you need it and what it will do. Justify your ask.
  • MOVES MANAGEMENT
  • The most important thing you can do to upgrade your donors is developing a good moves management program. Look through your donor data and chart out who you plan to upgrade and how you plan to get there. Then, of course, make sure you follow your plan!
  • Click here for Detailed How-to Upgrade Information  from Bloomerang!
  • How to Handle Downgrades

    Some donors are going to downgrade. That’s life. Maybe they were hit with unexpected bills, a job change, or felt like they needed to spend more of their donation dollars somewhere else. Regarding these donors with care and respect is vital. Don’t lose these donors!

  • RECOGNITION 
  • Develop a recognition society based on longevity of giving. This will make your donors realize that they are still important to you. They’ll want to keep on giving to stay in the “club.”
  • COMMUNICATION
  • Keep the lines of communication open. Make sure they are still receiving information about your programs and the impact of their donation. You could even explore other methods of giving from in-kind gifts to planned giving.
  • Click here for Detailed Help With Managing Donor Downgrades from Sharpe Group!

 

 

 

POST POST POST


Last three fundraising days are the largest giving days of the entire year! This calls for repurposing your great content on social media! Post, post, and post again on Facebook using your Donation Page link throughout the post, not just at the end! Make sure your Call To Action button is set to Donate and works seamlessly with your donation page!

Down to the Year-End Fundraising Wire Tips


We’re down to the wire now, only 10 days left for 2016 fundraising. Joy has 10 tips for you now to make each of these 10 days super successful! Keep it going! You’re headed for blockbuster fundraising results!

How to Make Final Year-End Fundraising Days Count Big

The Final 12 Days of Fundraising are now upon us and here are the final 6 email secrets that will pull-off sizzling year-end email results for you!

Here is the link to Blockbuster blog with all 12 tips included in case you missed yesterday’s video. http://blockbusterfundraising.com/12-steps-for-year-end-email-success/

10 Year-End Giving Statistics Every Fundraiser Should Know


Review these 10 Giving Statistics Every Fundraiser Should Know from neoncrm.com for some real inspiration and insight!

Here’s their link: https://www.neoncrm.com/10-year-end-giving-statistics-ever…/

All Daily fundraising tips are at BlockbusterFundraising YouTube Channel, https://www.youtube.com/channel/UCFf1rHmxWTMrVDotGC2H2vQ

Please share, enjoy, and subscribe. Thanks, JoyOlson

Killer Subject Lines for Successful Year-End Emails


Don’t let your emails get trashed!

Killer Email Subject Lines Will Make the Difference in Getting Your Emails Open!

Work at making them short, sweet, enticing and irresistible!

Todays DailyTip will certainly help and help now!

2 resources for you to craft great subject lines of your own in time for year-end emails!

1. Steve MacLaughlin has studied nonprofit emails since 2011 and has tips and lists that are super instructive and exceptional! click here for article: http://www.huffingtonpost.com/steve-maclaughlin/450-email-subject-lines-from-end-of-year-fundraising_b_8902980.html.
2. 5 killer tips from activeendurance blog:http://www.activeendurance.com/blog/2015/06/16/5-tricks-for-killer-email-subject-lines/