Is Your Donation Page Frustrating Your Donors? – Mistake #2 Asking For Too Much Information

A blog I read and admire struck a chord with this short blog. Here are 9 Donation Page Mistakes you need to be certain you’re not making (the link to the blog is below). Today we explore Mistake #2 (Asking For Too Much Information) and how to fix it!
#SUMMERLEARNINGSERIES

http://www.futurefundraisingnow.com/future-fundraising/2017/06/9-ways-you-might-be-chasing-donors-away-from-your-donation-pages.html

IS YOUR DONATION PAGE FRUSTRATING YOUR DONORS? Mistake #1 Hard to Find Donation Buttons


A blog I read and admire struck a chord with this short blog. Here are 9 Donation Page Mistakes you need to be certain you’re not making (the link to the blog is below). Today we explore Mistake #1 (Hard to Find Donation Buttons) and how to fix it!
http://www.futurefundraisingnow.com/future-fundraising/2017/06/9-ways-you-might-be-chasing-donors-away-from-your-donation-pages.html
#SUMMERLEARNINGSERIES

Thanking Your Donors With Sincere Gratitude

– Thank You Donor Letter Checklist

You’ve got the donation, but your work is not done. Thanking donors with sincere gratitude is now the important task at hand!

In fact, writing and sending a great thank you letter is the most important step in keeping your donors for the long term.

Here’s some help from an expert, Lisa Sargent. Lisa has compiled an essential thank you letter checklist for the Showcase of Fundraising Innovation and Inspiration website, www.sofii.org and here are some highlights.

Before you send that Thank You letter, ask yourself these important questions

Hint: All your answers should be “yes!”

1. Is your letter personalized? Do you mention the gift amount?
2. Do you start with something other than “Thank you for your gift”? Use an exciting lead.
3. Do you tell your donor when and how they will next hear from you?
4. If this is a repeat gift, do you also thank the donor for their past generosity and continued contributions or support?
5. If this is a gift membership, do you thank the gifted and talk about what this kind of gift makes possible? And do you send a thank you letter to the gift or as well?
6. Do you say something new or timely in the PS? Upcoming opportunities to meet with you make a perfect PS.
7. Do you include a contact number or email for your donor to use if they have a question?
8. Do you need to thank them for something specific? Examples of this include a membership, a holiday gift, or a memorial.
9. Do you reference something specific such as a gift you’ll be sending or a certificate you have enclosed?
10. Do you mention your Facebook or social media page in your letter? Include a call to action directing them to your page.

Confirm that you have included all the essential information!

Additional guidelines for writing a successful thank you letter.

1. Keep the letter short. It should be three to four paragraphs plus your PS.
2. Include required tax deductible language.
3. Use the word “you.” Don’t use “we” or “our,” because they make it happen and your thank you should focus on the donor.
4. Thank them more than once in the letter.
5. Proof your letter. Read it out loud and have someone else check it for grammar and spelling.
6. Handsign all letters if you can. If you have too many donors to thank (lucky you), determine the dollar amount that you will hand sign. Phone calls are also great additions when thanking your top donors!
7. DO NOT include an additional ASK or a request to upgrade to monthly giving. Instead, it is acceptable to include a reply envelope.

Check out this YouTube Playlist for more donor fundraising tips: https://www.youtube.com/playlist?list=PLTRcyFzYNeuQ1AP2aOqCQzbqiojDSrWrb

Retention is the 2017 Game Plan


Keep Your Donors!

Did you know that 8 out of 10 of your New Donors will not give another gift?

There is a lot of good work you can do now to reverse a drooping retention rate!

And here’s more Retention Info: https://bloomerang.co/blog/new-study-shows-donor-retention-rates-are-in-decline/

Re-Energize Donor Retention Rate in 2017

Retention rates have been down for non-profits since 2008 and are not improving at 46%.

8 out of 10 New Donors now only give one gift and are gone!

Here are strategies and tactics to reverse that retention rate now!

Cultivating Major Donors for Year-End Fundrasing Success

Major Gift Donor Cultivation is an area always of extreme importance and never more so than at year-end. What can we do to build an even better relationship with our major donors right now?

Roy Jones and Andruw Olsen have written a book entitled “Rainmaking: the Fundraisers Guide to Landing Big Gifts” that all development peeps will learn from!

How you build and cultivate trust with major donors is strategic because there are always so many organizations after the same monied donors so you need to realize that they ned special care.

Major donors need to know that you honestly and truly value your relationship with them because of who they are not because of the number of zeros in their account.

How do you show this in tangible ways

Step 1, and you’ve heard it before practice active listening.Go back and refer to everything that you’ve learned about active listening and hone in those skills.

Step 2, pour yourself into the relationship serving your major donor at every opportunity and be honest and transparent in all your interactions. That is imperative as you’re building this wonderful relationship. You need not only to seek to hear them but you want to understand and empathize with the things that they share with you, the stories that they tell you. It’s very important to the relationship that you do hear them and even more important that you remember what they tell you.

As you’re building this relationship remember that it is not about you. They look forward to hearing from you but this relationship is about your donor and helping your donor to accomplish great things with their wealth. You’re simply there to help make this possible for your major donor.

Step 3, last but certainly not least if something goes wrong you have to notify your major donor immediately and provide solution options.This is so important! It’s like being a stockbroker when things are good, call, when things are bad, call immediately!

Olsen and Jones point out you’re not just a fundraiser with major donors you’re really a matchmaker! youtake compassionate caring people and you match them up with a worthy successful program to create a philanthropic partnership that really helps improve the community.

Watch the video for more details.

Major Gift Success
Roy Jones and Andrew Olsen write great guide to Major Gift Success

Major Gifts, Steps to Commitment

Landing Major Gifts is a non-profit struggle .

How do you get those Major Gifts? Let’s look at advice from the book, “Rainmaking: The Fundraisers Guide to Landing Big Gifts.” It’s written by major gift experts Roy C Jones and Andrew Olsen.

Today we  focus  on 13 ways you can engage your major donors to deepen that relationship.

  • 1. Olsen and Jones’s say there’s no better way to create engagement been giving your major donors the opportunity to experience working with you so get them in on your next project, let them help, let them really understand what your mission is all about and accomplishing. They will become even more committed and loyal to your organization.
  • 2. Spend a lot of time with your major donors because one-on-one is the only way that you can really build a meaningful relationship.

    How to build lasting relationships with major donors
    How to build lasting relationships with major donors
  • 3.  Host some small group events. Your big events are great but engaging your major donors through small intimate events is really the way to build commitment. At my last development position we to had wonderful small luncheon’s that our board members hosted for major donors and it was absolutely a perfect way to get to know them and get feedback about what they were thinking about your organization. I recommend this!
  • 4, do surveys. You will gather so much insight and everyone loves it when their opinion is sought after and this is especially true if your major donors who are providing a lot of funding for your mission. And you are going to benefit from knowing how they actually think!
  • 5.  Create a special pre-and post-event gathering for your big special event. This gives the smaller group the opportunity to engage with your executive director, your Board of Directors and other high-powered supporters. This works!
  • 6, invite your major donors to meet with your board members and senior executives at a board meeting. Your major donors expect a certain level of access and making certain that they have a clear line of communication with your leaders is an extremely important step in building a relationship.
  • 7,  start a major donor club with different levels of recognition. This gives major donors an additional incentive to give even more.
    8. Include a major donor feature in your newsletter to honor your most committed donors by asking him to tell you and of course everyone else a little bit about themselves and then why did they give to your organization. This can be a very interesting to everyone and a great way to showcase caring donors.
  • More ideas 9-11:  place an article of appreciation in a trade publication that is relevant to a major donors business. Or create a special secure portion on your website just for major donors. This is a great LIVEway to share behind-the-scene video updates and reports and surveys, provide your major donors with 24/7 access to all the information that they need to know that their gifts are being used effectively and efficiently.
  • 12 and I especially love this right now, is create a personalized video message.
    Facebook Live Vide
    Facebook Live Vide

    This is so timely with Facebook LIVE  and video streaming and zillion of phone videos so have fun! I think your donors will love this and the key here is personalization! Don’t record a generic message that can be sent to all donors, record a message to specific donors calling them out by name. Perfect, don’t you think?

OK, 13th & last tip (and certainly not least) from experts Olson and Jones is to now ask! ASK!! Ask for another gift!

It’s human nature to want to be needed and major donors are no different, in fact they love to know that you need them and need their support You’re not begging, you are asking and they appreciate it. They appreciate it even if they can’t say yes every time because they like to know that you feel that they’re there for you.
Remember to check out this book, “Rainmaking: The Fundraisers Guide to Landing Big Gifts.” Roy Jones and Andrew Olsen have crammed so many good ideas into this dynamite 119 page paperback

Olsen & Jones have great tips for getting those major gifts
Rainmaking: The Fundraisers Guide to Landing Big Gifts

Year End Fundraising: 4 Tips to Heat Up Your Results


4 Tips to Heat Up Your fundraising results!

Donor Call Success With These 4 Tips

BlockBuster Fundraising Live Stream


4 Tips to Heat Up Your Fundraising Results!

Major Gifts Cultivation Tips

Do you know how to raise major gifts? Do you have a major gift year-end fundraising plan? Stay tuned for a proven process that will work for you!

In our countdown to 2016 fundraising success, this week we are concentrating on major gifts. Nobody’s more successful at major gifts then Veritus Group and we’re giving you a quick peek at a major gift process that will make you an outstanding major gift fundraiser.

Veritus writes that major gift fundraising is not rocket science ut do point out major gift fundraising is hard work! but you already know that I bet!

Okay, here is a process for you to follow.

First, cultivate the right donors. Get out your database records and pick the top 25 (more if you’re a bigger shop) and work with this group now until year end. Important point is that you don’t have the time now to chase unqualified donors! Stay focused!

Second, have a revenue goal for each donor on your list. Know their passions and interests and review their giving patterns. Serve your donor’s interests and get prepared!

Third, ask for a face to face meeting with each of your donors on your list. You need to be able to look them in the eye and get a true sense of their dreams and desires in conjunction with your organization’s mission. Match your ask with their desires.

And, forth,yes, now is the time to ASK. You are prepared, have a revenue goal in mind for this donor and are prepared.

It is now time to thank your donors, thank them immediately and often! Report back to your donors and let them know that their gift has been put to use and the wonderful impact their gift will have, the difference it will make to better a life.

There you have it, an easy process that will work well if you work the process so let’s get started. Get those reports out and pick your top 25 and good luck!

Watch the video for more information.

Get a face to face meeting with your major donors
Cultivate your major donors now

Generational Donor Fundraising on Facebook Live

Facebook Live Vide
Facebook Live Vide


The more we know about our donors the better we can serve them. Your donor base crosses many generations and each generation has its own defining characteristics and preferences. Great infographic from Ellie Burke at Classy inspired us today and here is a link: https://www.classy.org/blog/infographic-generational-giving/